Support & Help

We're a small team and we answer fast. Here's how to reach us and get unstuck.

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Email support

General questions, billing, account help. We reply within one business day.

support@CandleIQ.in

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Community

Learn alongside other members, share how you read the dashboard, ask questions.

Join our Telegram →

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Reset password

Forgot your password? Email us from your registered address and we'll send a reset link.

Request a reset →

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Billing & cancellation

Cancel anytime from your account — access continues to period-end. Refunds per our policy.

Read billing terms →

Send us a message

Fill this in and we'll get back to you by email.

Reminder: CandleIQ is an educational analytics tool. Our support team can help with the product, your account and billing — but we cannot and do not provide investment advice, trade recommendations, or views on what you should buy or sell.